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Barbara Gariepy - Cam Failure #419

new - 8/05/04


My name is Barbara. I currently own a silver 1996 SHO loaded with everything / leather / sliding sunroof / 6 cd / spoiler / alloy wheels / etc. I am the third owner. My sister owned the car before me, who bought it off of a business person who used it for travel. I currently have the car for sale because the mechanic could not figure out why he could not get the car to idle correctly. When the car broke down, it had about 165,000 mi. I know that the catalytic converter overheated and the manifold filled with oil. The mechanic only worked on it part time, and I believe he really did not want to get into it because it was going to be a big job. After waiting some time, I was left with having to buy another vehicle. So, I posted the car for sale on the internet on several sites. Someone who saw the ad emailed me an asked for pictures today. They also mentioned your law suit. I am supposed to sell the car to someone tomorrow afternoon. Now, I'm not sure if I should sell the car. It was taken very good care of. I do not have the VIN number on me right now but I could get it. I actually was going to find the title this afternoon. I live in Haverhill, MA, and I can be reached at  work, or home

Thank You,
Barbara Gariepy

 Hi Larry, here is some information.
Thanks again for your help,
Barbara Gariepy

1. VIN#s  1FALP54N0TA257479
2. Date of malfunction  about 3 months ago.
3. Where did the malfunction take place (highway, city streets, driveway, parking lot, etc.)  Rte 125, Plaistow, NH
4. Odometer reading at time of malfunction  about 168,000 ?
5. How fast were you traveling?   about 30 mi per hr.
6. Were you accelerating or staying at a constant speed?  accelerating
7. Estimated date of purchase, new or used?  used 03/17/2003
8. Estimated Odometer reading at time of purchase  161,526
9. Full Name, address, and a good phone# to reach you at during the day and night.  
        Barbara J. Gariepy,
10. Brief description of the time of events leading towards the malfunction. (what did you hear and see before, during, and after the malfunction)  Engine was starting to sound rough a few days before. Just finished fueling, traveled about 1 mi and was accelerating slightly up a hill. The car lost power. Tried to restart but would not stay going. Could not drive from then on. Would turn over but would have a hard time staying running.
11. Customer service phone # you called and the name of the person you talked to. (if you can remember) Never talked to anyone. Only a mechanic of a friend.
12. Did you feel satisfied with the answers customer service provided? Explain.  NA
13. Which dealership did you take your vehicle in for service? (name, address, phone#)   NA
14. What was the cause of failure determined by the dealer?  The mechanic could not figure it out. I know at one point the catalytic converter clogged and overheated. Also, oil filled the manifold. That was taken care of but the car still would not idle correctly. He did say the engine had compression when he tested it.
15. What was the cause of failure determined by you?  ?? I figure it was something deep into the engine and he did not want to get into it. (He does this on the side part-time).
16. How much was your statement? (I hope you kept your receipt)
17. What can FOMOCO do to make you a satisfied Ford owner?  ?? In hind sight, I wish I knew the issues and could have figured out the problem before I went out and purchased another vehicle.


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