Cecile Metevier - Cam Failure #476

New 11/30/2004

#1 Vin# 1FALP54N9TA281604
#2 OCTOBER 29,2004
#3 DRIVING INTO WORK PARKING LOT
#4 71,000
#5 APPROX. 10 MPH
#6 CONSTANT SPEED
#7 DOP.01/02/99
#8 28526
#9 CECILE METEVIER

BRICK N.J.08723
#10 DRIVING BACK FROM DRS. SLUGGISH GAINING SPEED, THEN HEARD ENGINE KNOCK (SLIGHT) DROVE APPROX 8 MILES AND SHE GOT VERY LOUD.
#11 NOV.1 TOOK TO FAMILY SERVICE CENTER, THEY COULDN'T FIGURE OUT AND DIDN'T HAVE PROPER TOOLS TO CHECK CAM, CALLED DOWNS FORD NOV.8 (I WAS TOLD BY FORD THEY COULD DO THE WORK) APPOINTMENT NOV.10 PHONE # 732-349-6776 RAYMOND MCDONALD
#12 DEFIANTLY WAS NOT SATISFIED.... RAYMOND SAID HE COULDN'T HELP BECAUSE NO ONE THERE KNEW THE MECHANICS OF SHO, DID NOT RECOMMEND WHO COULD.
#13 DOWNS FORD
360 RT 37
TOMS RIVER, N.J.08753 PHONE # 732-349-6776 ( I CALLED FOLLOWING DAY TO SPEAK TO MANAGER ,WOODY M.VERY RUDE WHEN I SAID THAT I DIDN'T UNDERSTAND WHY THEY SAID THEY WERE QUALIFIED TO DO THE WORK AND THEN SAID NO , WHY WAS I STILL CHARGED, HE GOT VERY RUDE WHEN I COULDN'T REMEMBER TECHS NAME.HE SAID HE COULDN'T TALK TO THE TECH IF I DIDN'T KNOW NAME.AND THAT THERE HAS TO BE MORE TO IT THAN WHAT I SAID
#14 NONE INTERNAL NOTICE
#15 DO NOT KNOW.... VERY CAREFUL WITH CAR
#16 $47.70 NO WORK DONE .. ESTIMATE FROM ANOTHER FORD DEALER WEISLEDER.$3000.00-$5000.00 CLOSER TO 5 OR REPLACE ENGINE
#17 THAT WAS MY DREAM CAR..... AND I KNOW IT IS NOTHING I DID TO CAUSE THIS PROBLEM FORD SHOULD OWN UP TO THIS DEFECT AND FIX IT

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